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Below are clips from recent magazine, newspaper and newsletter articles featuring The Benfield Group, Inc.
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Rocky Mountaineer Rail magazine, December 2000 |
The
Benfield Group, Inc. sent in this photo
following their trip onboard. This group of
teachers traveled through Canada's West to gain first
hand perspective on our geography and history.
According to Ben Benfield, "The group adopted the
name ' Rocky Mountaineers' after the
highlight of this summer field trip, riding the Rocky
Mountaineer Train up, down and, literally, through the
Rockies." |
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Meeting Professionals International, September 2000 |
"They
(mega hotels) can't give you the kind of service you
want. We understand that. The big groups
provide more money and it's the
squeaky-wheel-gets-the-grease thing." |
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... Other planners are not as adamant, but they still
have reservations. Ben and Jan Benfield, both
CMPs, run the Benfield Group Inc. in Marietta,
Ga. They have heard representatives of mega
hotels talk about efforts to bring personal service,
but are not convinced.
"You hear, 'Oh, we
can serve all size groups,'" Jan says.
"But if you bring in a group of 200, you will be
virtually lost in the crowd, and you'll be relegated
to the worst meeting space. You won't get the
attention and care you need."
Ben agrees.
"They can't give you the kind of service you
want. We understand that. The big groups
provide more money, and it's the
'squeaky-wheel-gets-the-grease thing.'" ... |
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Atlanta Business Chronicle: September 1, 2000 (page
21) |
Atlanta
Business Chronicle asked local meeting planners to
discuss their experiences and share their opinions on
the industry. The questions posed in the survey
and the Benfield's answers are listed below: |
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Q:
What's your worst horror story? What did you
learn from the experience? |
A:
After signing a contract two years out with a deposit,
the hotel decided to move our group to another
property because they had subsequently contracted with
a larger group which would bring in more
revenue. What we learned from the experience:
Include in the contract a clause that states that no
attendees in the group will be walked to another
property.
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Q:
What's the greatest change to affect the industry in
the past year? |
A:
The World Wide Web. This technology, both
challenge and opportunity, has brought many
time-saving aspects to our day-to-day business.
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Q:
What's the hardest part of your job? |
A:
Finding time to break away from our work. |
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The Meeting Professional, May 1998 |
"Thanks to Ben and the spontaneous support of MPI Georgia
members, I got to know the whole range of the meeting planning industry in the United States… learning ways to change my business practices and being exposed to a different approach to the challenges inherent in a global market… this was an outstanding experience that I would not have missed for anything." |
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